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Customer service hours: Monday – Friday, 8:30 a.m. – 6:30 p.m. ET
- To ensure service-related calls are routed to the correct team, please verify your client’s product name and contract and/or policy number, which may be referenced when you call
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Sales
Annuities
Mass Mutual dedicated Annuities
Life Insurance
Servicing
Annuity Customers
Life Insurance Customers
Life Insurance Customers
Life insurance policies ending with BI, BLT, BLW, USU, USV, UT:
(800) 882-1292
Life Insurance Customers
Life insurance products ending with US and FM: (833) 208-3017
(833) 208-3017
Life Insurance Customers
Met/Tower, GenAm, NEF policies:
(877) 638-0411
Additional Support
Help Center
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